Shipping policy

📦 Order Processing

Each order will take at least 5 business days to be processed (excluding weekends and holidays) after receiving your confirmation email.
Most orders are fulfilled and shipped within 1 to 2 weeks.
You will receive a confirmation email with tracking information once your order has shipped.
During peak times, holidays, or new collection launches, processing may take longer. We appreciate your patience.

🚚 Shipping Rates & Delivery Times

We offer both domestic and international shipping options. Shipping charges for your order will be calculated and displayed at checkout.

Domestic (U.S.) Shipping:

Standard Shipping: 8–15 business days

📦 Delivery Expectations

While most orders arrive within the standard timeframe, please allow up to 30 days for your order to arrive before contacting us for a replacement or refund. This accounts for potential delays due to customs, weather, or carrier issues beyond our control.

📍Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow up to 48 hours for tracking updates to appear.

🚫 Delays & Issues

We are not responsible for delays caused by:

Incorrect or incomplete shipping addresses
Severe weather conditions
Carrier delays
Customs clearance issues (international orders)

If your package is marked as delivered but you haven’t received it, please check with neighbors or your local post office before contacting us. If you still need help, reach out to our customer service.

✉️ Questions?

If you have any questions about your order or shipping status, email us at kayoticverse@gmail.com

Returns & Exchanges:
See our Return Policy for information about returning or exchanging items.